Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law). This article provides detailed information about the breach, the data exposed, and recommended actions to help you stay safe.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device. If this screen appears, a trial version of Microsoft 365 Family or a trial version of a non-subscription version of Office is installed.

Use the Contact Suggestions List and Recent People suggestions for new Outlook. As you begin to type a name in a To, Cc, or Bcc box, the Contact Suggestions List shows up to five matching names or addresses.

However, you can change the default search engine to any site that uses OpenSearch technology. To change your default search engine in Microsoft Edge: Perform a search in the address bar using the search engine you want to set as your default. Select Settings and more > Settings .