Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Go to Profile & system > Settings > Account > Subscriptions. Choose the subscription that you want to manage, and then follow the steps to cancel. If eligible, you may be prompted to initiate a refund for your subscription.

Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Payment & billing. Select Payment options. Select Add a new payment method. Choose a payment option, and then follow the instructions to add or update your payment option.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

How to start a scan for viruses or malware in Microsoft Defender. Applies To. Important: The National Public Data breach exposed personal information, including names, addresses, and social security numbers. Learn how to protect yourself and how Microsoft Defender is helping to prevent fraud.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.