Why can’t I remove my payment option? | Xbox Support
Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.
Update your payment method | Xbox Support
Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.
Contact us | Xbox Support
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Manage your subscription - Microsoft Support
Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.
Applies To: Outlook.com
Update your billing address and payment options | Xbox Support
You can update your billing address online or right from your Xbox One console. Learn how here.
Get help with purchase errors | Xbox Support
If you don't recognize a charge on your account, click here for guidance on how to investigate it.
Customer service phone numbers - Microsoft Support
Home Users If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below.Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Xbox payment error messages and codes | Xbox Support
“This one isn’t working. Contact your bank for more info”