If you're looking for product keys for Office, apps, games, and more, see Find your Microsoft downloads and product keys. Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Advanced Outlook.com security for Microsoft 365 subscribers. Learn about encrypted messages in Outlook.com. Encrypt messages using S/MIME in Outlook on the web. Signing your email messages with a digital ID helps to prove your identity and prevent message tampering.

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

See I forgot the account I use with Office. From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

We encourage you to check the terms and conditions in the product packaging and the online retailer Xbox Game Pass product pages, which indicate if the code is redeemable in your country/region. You can also check with a local retailer.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.