How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

XBOX Support offers help for XBOX, Game Pass, and billing questions. Get advice and customer service in the XBOX Support community.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Note Some products manage in-app purchases outside of the Microsoft Store app and might require you to enter your payment information again.

Azure Microsoft Developer Microsoft Learn Support for AI marketplace apps Microsoft Tech Community Microsoft Marketplace Software companies

Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. To help prevent unauthorized purchases from your console, you can set it to ask for the password every time you buy something.

If you'd like to gain early access to updates and test new features, then we'd love to have you as a Microsoft To Do Insider on our Windows 10, Android, and iOS beta apps. To download our Windows beta app, you'll need to become a Windows Insider. For Android, you can get our beta app by joining our public Android Insiders group.

About digital signatures and certificates in Office, and buying a digital certificate from a certificate authority or create your own.