How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

Microsoft正在对永久许可证的激活体验进行现代化改造。 从 2025 年 12 月 3 日起，传统的基于电话的产品激活自动化过程已从电话转移到在线。 客户将改用产品激活门户： 产品激活门户 新的数字工作流提供更安全、更可靠且用户友好的激活体验，并有助于防止欺诈。 虽然该过程已更新，但脱机激活 ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

Download Microsoft Authenticator Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password.

Learn how to download and install apps you need from your Microsoft 365 business subscription.

Within your Office apps you can easily access free, pre-built templates with useful and creative themes. These are immediately available when you click File > New Templates are provided for calendars, business cards, letters, cards, brochures, newsletters, resumes, cover letters, presentations, social media and much more. You can use these templates "as-is" customize them to meet your needs ...