If you just bought or got a Microsoft 365 subscription, the first thing to do is redeem the product key to activate Microsoft 365 and get access to your apps and features.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

Microsoft and Xbox gift cards, download codes and tokens all work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies and TV shows.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Open the app, go to the app's top-level menu, and then select Send feedback. After that, contact Support or go to the Microsoft Authenticator app forum and explain the problem you're seeing and the steps you tried.

Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.

Before you redeem Redeem a code on an Xbox console Redeem a code in the Xbox app for Windows Redeem a code in the Xbox app for mobile Frequently asked questions Expand all

On an Xbox console In a web browser In Xbox apps Making purchases Expand all