These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

使用 Xbox 主機連結帳戶 按 [Xbox] 按鈕 以開啟快顯功能表。 選取 [設定檔與系統] > [設定] > [帳戶] > [已連結的社交帳戶]。 您可以透過以下兩種方式之一連結您的社交帳戶： 使用行動裝置上的 Xbox 應用程式掃描 QR 代碼。選取 [連結] 選項將在 Xbox 上啟動 Microsoft Edge 應用程式。 使用行動裝置上的 Xbox ...

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

Check the Xbox services, games, and apps for any service outages.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

The list of devices that follows is not exhaustive. Other devices may or may not work for cloud gaming.