Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

If you already had a Microsoft 365 subscription and did not purchase it from the iOS app, you can manage it at: https://account.microsoft.com/services If you ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.

Learn how to use your PayPal account as a payment option for purchasing content and subscriptions.

Check the Xbox services, games, and apps for any service outages.