Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Skype help & learning Important: Update December 20th 2025: We are extending the timeframe you have to export your Skype data until June 2026. Submit your requests to download your data through the Skype Export Portal here.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

The AutoComplete list is a feature that displays suggestions for names and email addresses as you begin to type them. These suggestions are possible matches from a list of names and email addresses from the email messages that you have sent. The method to copy your AutoComplete list from one computer to another depends on what type of email account you've added to Outlook. If you have a ...

需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。

Learn how to set app, game, and website limits on Windows, Xbox, and Android devices connected through the Microsoft Family Safety app.