Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

在 Xbox 購買時會跳出錯誤訊息或錯誤代碼，或是對在 Xbox 上使用 VPN 有疑問？ 了解它們代表的意義。

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Check the Xbox services, games, and apps for any service outages.

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

此 (OOB) 更新為 Windows 11 版本 25H2 及 Windows 11，版本 24H2 (KB5121767) 為累積更新。 它包含了過去安全性及非安全性更新的所有改進，並附有額外的修正。 改善 這次 OOB 更新包含以下改進： [系統效能] 此更新解決了使用Intel Innovation Platform Framework (Intel IPF) 驅動程式的有限裝置，該問題可能在安裝近期 ...

需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。

Learn how you can use the free Microsoft Authenticator app to sign in to all your accounts without using a password.