Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

To manage your funds, sign in to your Microsoft account and go to the Payment & billing tab: Sign in to your Microsoft account. I need help with a past-due balance. I need help redeeming a gift card or code. Did this resolve the issue? If you’re having trouble completing an Xbox purchase, we can help you solve the issue.

Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Find out why you can’t remove a payment instrument from your Microsoft account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether. If this happens, you can use the Deployment Image Servicing and Management tool (DISM) and the System File Checker tool (SFC) to scan your system files and restore any corrupted or missing files.

Network transfer lets one Xbox console copy games and apps from another console, so long as they’re on the same home network. Copying this way can be faster than downloading another copy of the same game or app. If you have a metered internet connection, this can also save you money.