When you are prompted to enter a BitLocker recovery key, take note of the first 8 digits of the recovery key ID. The recovery key ID helps identifying which recovery key to use, in case you have more than one. Where can I find a BitLocker recovery key?

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to protect yourself and how Microsoft Defender is helping to prevent fraud. See: National Public Data breach: What you need to know. You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. From the Microsoft Defender dashboard.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in to Outlook on the web with your work or school account. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account. Select Sign in.

Learn how to activate Office that is pre-installed on new Windows 10 PCs or using a new product key.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

To clear your Copilot activity history from the privacy dashboard: Sign in to the privacy dashboard with your personal Microsoft account. Go to Manage your activity data > Browsing and search and open the Copilot activity history section. Select Clear all Copilot activity history and search history.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint. For more information, see Where to sign in to Microsoft 365.