Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

Summary This article provides explanations for why verification codes from Microsoft don't always arrive. It includes a list of the most common causes, and solutions for each one. Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts. Reasons why verification codes don ...

If you see error code 0x87e00196, you'll need to reinstall your Gaming Services package. Find out how here.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find info about updates and learn about known issues with Microsoft Casual Game and what to do if you encounter one of these issues.

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

Learn how Fortnite Crew is included with Xbox Game Pass Ultimate and what it means for existing subscribers.

本文讨论在收到 Excel 未响应错误、启动 Excel 时 Excel 挂起或冻结或打开 Excel 工作簿时帮助解决最常见的问题的故障排除步骤。 由于下面列出的一个或多个原因，可能会出现这些类型的问题。 按顺序遵循本文中提供的解决方案。 如果以前尝试过其中一种方法，但不起作用，请转到列表中的下一个 ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.