In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order.

Starting February 2026, we will introduce Jailbreak/Root detection for work/school Entra credentials in Microsoft Authenticator. This change enhances security by preventing Authenticator Entra credentials from functioning on jailbroken or rooted devices. Learn more.

Here are some ways to recognize a phishing email: Urgent call to action or threats - Be suspicious of emails and Teams messages that claim you must click, call, or open an attachment immediately. Often, they'll claim you have to act now to claim a reward or avoid a penalty.

If you can’t install, uninstall, or update a desktop program in Windows 10, the Program Install and Uninstall troubleshooter can automatically fix common issues such as corrupted registry keys or incomplete uninstall data.

Get security info and tips about threat prevention, detection, and troubleshooting. Including tech support scams, phishing, and malware.

Spoof intelligence in Exchange Online Protection helps prevent phishing messages from reaching your Outlook inbox. Outlook verifies that the sender is who they say they are and marks malicious messages as junk email.

After you identify the security programs that are installed on the computer or have been partially removed from the computer, you can use a cleanup tool or instructions from the security program manufacturer to completely remove the program.

To protect yourself, your computer, and your organization, the best option is to delete the file. From the OneDrive mobile app, your only option is to delete the file. Select the file you want to delete (on the mobile app, select the More icon next to the file). Select Delete.

如果你的帐户遭到黑客攻击，请使用下面的登录帮助程序工具来帮助指导你使用正确的解决方案。 该工具将询问你的电子邮件地址或电话号码，并显示适当的自助，或提供与代理交谈的机会。 确保防病毒程序正在运行且处于最新状态，然后对系统执行完全扫描。 如果你的电脑上没有安装防病毒应用，请了解如何开始使用 Microsoft Defender. 执行以下操作以启用恶意软件保护： 选择 “扫描”选项> “”立即完全扫描>”。 重要. 无论安装哪种防病毒应用，在更改密码 之前 ，请在电脑上运行完全扫描。 还应将防病毒应用设置为自动获取更新并定期扫描电脑。 运行防病毒应用后，登录到帐户并 更改密码。 请确保创建 强密码。 如果无法登录， 请重置密码。 由于其他人有权访问你的帐户，因此我们重置了你的某些帐户设置。

如果尝试删除恶意软件，可以使用Windows 安全中心 (或其他防病毒工具) ，也可以使用 Windows 恶意软件删除 工具。 当无法安装或删除程序时，程序安装和卸载故障排除程序可自动修复问题。