In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order.

When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more.

To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website.

For volume licensing support, open your Microsoft 365 admin center, select Help & support, and search for "manage volume licensing" or submit an online support request. Don't forget to include your license ID or agreement number, your contact phone number & email address so we can contact you.

To see your Microsoft account balance, sign in to the Payment options page with your Microsoft account. For help with checking your balance from an Xbox console, see Check your Microsoft account balance on an Xbox console. Need more help? Contact Support.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

You can get to the My Apps portal from any of the following web browser. Microsoft recommends that you use the most up-to-date browser that's compatible with your operating system.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Anyone can copy an email signature, which essentially is a customizable closing salutation. But a digitally signed message can come only from the owner of the digital ID used to sign it. The digital ID provides verification of the sender's authenticity, thereby helping to prevent message tampering.

Switch back to your phone and you'll see a notification for a new sign in. Go to the Microsoft Authenticator app. Tap Approve to allow it.