Fix sound or audio problems in Windows - Microsoft Support
Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).
Download and install or reinstall Office 2019, Office 2016, or Office ...
From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Create installation media for Windows - Microsoft Support
You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Download drivers and firmware for Surface - Microsoft Support
Automatically update Windows 10, Windows 11, and Surface drivers and firmware (Recommended) Manually update Surface drivers and firmware (Advanced) You'll find the links for drivers after choosing your Surface model in the dropdown list in this section.
Manage user accounts in Windows - Microsoft Support
Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.
Update drivers manually in Windows - Microsoft Support
Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
Uninstall or remove apps and programs in Windows
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
Contact Us - Microsoft Support
Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Recover lost or deleted files - Microsoft Support
Restoring files from previous versions. Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.