For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Recall a message in Outlook on the web. Select Sent Items in the left folder pane, then double-click the sent message to open it in a separate window. From the ribbon, select Recall Message, then select OK in the confirmation dialog box. Shortly thereafter, you'll receive a Message Recall Report in your inbox.

Manage cookies in Microsoft Edge: View, allow, block, delete and use. Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.