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Microsoft account security info & verification codes
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Using the Windows Activation troubleshooter - Microsoft Support
If you're unable to activate Windows 11, the Activation troubleshooter could help. To use the troubleshooter, select Start > Settings > System > Activation , and then select Troubleshoot . Open Troubleshoot settings. You must be signed in as an administrator to use this option.
Perform an offline system update | Xbox Support
Plug the USB flash drive with the Offline System Update file into a USB port on your Xbox One console. Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds. Plug the power cord back in.
How to get and use app passwords - Microsoft Support
For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password when signing in to an app or device that doesn't support two-step verification.
Unlink a device in the Phone Link - Microsoft Support
If you'd like to use an unlinked device with Phone Link again in the future, you will need to relink such devices again. Describes the required steps on both your PC and your mobile device for removing a device from the Phone Link app.
Enable TPM 2.0 on your PC - Microsoft Support
Enable TPM 2.0 on your PC. Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.
Fix USB-C problems in Windows - Microsoft Support
With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there ...
Updating to the latest version of Skype - Microsoft Support
If you're unable to update, you can also sign in to Skype on a supported device . We'll take you through the process of installing the latest version of Skype. We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile .
Recovery options in Windows - Microsoft Support
Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.