Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Make sure that the region on your Microsoft account matches the region where you purchased the digital code. If you’ve already purchased an Xbox gift card or code that doesn’t match your Microsoft account’s region, make sure to contact the retailer or aka.ms/contactxboxsupport.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Earn points with Microsoft Rewards. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

You might need to recover your Surface Duo 2 if it won’t start after a few tries. To do this, you’ll need to download a recovery image on your PC, and then install it on your Surface Duo.

使用 Microsoft Rewards 赢得积分. 做日常所做的事，即可赢得奖励积分。. 这很简单，而且免费。. 只需注册即可将 Microsoft Rewards 包含在 Microsoft 帐户中：. Microsoft Rewards. 注册后，登录到 Microsoft 帐户可查看当前积分。. 在 Bing.com 上，还可在帐户名称旁看到总积分。.