Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Which devices support cross-device copy and paste? Cross-device copy and paste is supported on Surface Duo and Android devices that are running One UI version 2.1 or above or select HONOR devices (1.22036.14.0 or later) or OPPO devices (1.23093.0 or later) or select ASUS devices.

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

了解如何使用 Xbox Game Pass 成员身份与任何 Xbox 主机上的好友共享权益。

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar.