Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

你可以通过网页浏览器、移动设备、智能电视或其他支持的设备免费玩 Fortnite，无需 Xbox Game Pass 订阅。 玩游戏只需 Microsoft 帐户和 Xbox 档案以及免费且受支持的带蓝牙功能的控制器（如果需要）。 某些设备上没有受支持的控制器的玩家也可使用触摸控件。

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.

This page provides support links for home users and support phone numbers for business users.

To create your profile, we recommend you use your Microsoft account email address. Using the same email address to sign in to Xbox allows you to manage your settings and billing information through a single account. However, you do have the option to create a new email address just for signing in to Xbox if you prefer.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.