Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。

Improvements This update includes new features and quality improvements that were part of the following update: May 12, 2026—KB5089549 (OS Builds 26200.8457 and 26100.8457) May 26, 2026—KB5089573 (OS Builds 26200.8524 and 26100.8524) This update addresses security vulnerabilities documented in the following guide: June 2026 Security Updates. The following summary outlines key quality ...

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

With your Microsoft account you can participate in the free Microsoft Rewards programme and earn points for things you already do, like shopping in the Microsoft Store, searching on Bing, and for players 18 years or older, playing games with Xbox. Rewards with Xbox provides even more opportunities for you to rack up your points and redeem great Rewards.

If you're unable to access email, browse the web, or stream music, it's likely you're not connected to your network and can't access the Internet. Fortunately, most connectivity issues can be resolved with simple troubleshooting steps. In this guide, we'll explore a range of solutions to help you fix Wi-Fi problems in Windows, providing clear and detailed instructions for effective ...

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

Erfahren Sie, wie Sie Treiber in Windows mithilfe von Geräte-Manager aktualisieren oder neu installieren.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换Microsoft/Xbox 礼品卡或其他代码或优惠。

If Microsoft 365 or Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Microsoft 365 or Office apps, and most features of Microsoft 365 or Office are disabled. To restore all features of Microsoft 365 or Office, you'll need to fix the problem that's causing activation to fail.

Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.