Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

步骤 2：验证Microsoft帐户恢复的标识 为了保护你的安全，Microsoft 必须先验证你的身份，你才能继续重置密码。 选择接收验证码的方式。

了解如何修正錯誤 0xC03F70003，以便在電腦上安裝 Xbox Game Pass 遊戲。

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

了解如何修复错误 XBOS3008，以便可以在 Xbox One 主机上或在线使用数字代码进行购买。

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

瞭解如何針對您嘗試同步處理 Xbox 遊戲儲存時的雲端儲存錯誤進行疑難排解。

Learn how to prepare your Windows device for a hardware change and find help reactivating Windows after a hardware change is complete.

了解如何修复错误 0x87DF2EE7，以便访问来自 Xbox Live 的内容。