A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Xbox Game Pass Core gives players access to our online console multiplayer network, a select collection of games to play with friends around the world on Xbox Series X|S and Xbox One consoles, plus special member deals. Xbox Live Gold is now Game Pass Core.

Learn all about the $1,000,000 (USD) Ultimate Giveaway. Terms apply. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Xbox Game Pass Ultimate includes all Game Pass benefits, including hundreds of high-quality games on console, PC, and cloud. New games are added all the time, including new games on day one. Play with friends on the most advanced multiplayer network, get access to EA Play, Cloud gaming, Perks, and enjoy exclusive member deals and discounts.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. To buy a gift card, visit: Microsoft and Xbox gift cards. Note Microsoft Store links may not be available in all markets. Make sure to check the product page for info about availability in your region.