Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

You can update your billing address online or right from your Xbox One console. Learn how here.

If you received a digital code or card as a gift, you can either purchase another code or card to add to your account balance, or add a new credit card to your account and try making the purchase again.

How to block pop-ups in Microsoft Edge. In Edge, go to Settings and more at the top of your browser. Select Settings > Cookies and site permissions. Under All permissions, select Pop-ups and redirects.. Turn on the Block (recommended) toggle. When this feature is turned on and a pop-up has been blocked, Edge will display the following image in your web browser's address bar.

Note If these solutions don’t resolve your issue, make sure to review the info that’s provided under “Additional support solutions” for the scenario that best fits your situation.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到Microsoft帐户后，你可以在 Windows 或 Xbox Microsoft Store 在线商店花费余额，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.