Where they get you is when you try to cancel the fake order. That's how the scam works. In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information.

If you purchased a Microsoft 365 subscription from a third-party retailer, such as Amazon, Apple, Best Buy, or Google Play, please contact them directly to manage your subscription and billing.

Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.

To change from a 32-bit version to a 64-bit version or vice versa, you need to uninstall Microsoft 365 first (including any stand-alone Microsoft 365 apps you have such as Project of Visio). Once the uninstall is complete, sign in again to m365.cloud.microsoft/apps and select Install apps.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

To redeem a new purchase. Step 1: Go to www.office.com/setup or Microsoft365.com/setup. Step 2: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key. Important.

If you purchased a game or app from Microsoft, you may be able to request a refund. To request a refund on apps and games for use on Xbox, go to Request a refund for digital games. To learn about refund eligibility, select a tab below.

Learn how to use digital signatures and encryption in Outlook for Mac. Both the sender and recipient must have a mail application that supports the S/MIME standard. Outlook supports that standard.

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. There are two methods to which you can activate your product: Online via the internet, and by using the Product Activation Portal.

In the Windows Security app on your PC, select Virus & threat protection, or use the following shortcut: Virus & threat protection. Under Current threats you can: Even though Windows Security is turned on and scans your device automatically, you can perform an additional scan whenever you want.