如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Get information about why you are receiving text messages from Microsoft.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Banks in the countries and regions of the European Economic Area are required to verify the identity of the person making an online purchase before the payment can be processed. This verification requires multi-factor authentication to help ensure your online purchases are secure and protected.

这意味着你的支付选项已过期，在更新卡或添加其他付款方式之前，你将无法使用 Xbox 订阅。

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.