Find out how to check your order status or track a shipment for your existing Xbox service order.

If you purchased a game or app from Microsoft, you may be able to request a refund. To request a refund on apps and games for use on Xbox, go to Request a refund for digital games. To learn about refund eligibility, select a tab below.

備註 我們已經調整了營運方式，以確保客戶和員工的健康和安全 - 這將導致部分申請維修或更換 Xbox 和 Microsoft 配件的服務訂單有所延遲。

Learn how to register your Xbox product so that you can request and track repairs, check your warranty service, and buy an extended service plan. There’s also info on unregistering and unlinking your device.

注意 我们已调整运营以确保客户和员工的健康和安全 - 这将导致一些维修或更换 Xbox 和 Microsoft 配件的服务订单延迟。

Xbox Support ... Xbox Support

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to protect your PC, identity, and data from tech support scams.