注意 Microsoft Authenticator 不适用于 电脑或 Mac，因为验证器应用是出于安全原因为智能手机设计的。 了解详细信息。 Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。 中国用户应 了解如何在中国下载和使用 Microsoft Authenticator。

Learn what to do if you see error code 80072f7c when you try to sign in to Xbox Live on your Xbox 360 console.

What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

Learn how to manage the privacy settings for your apps on Xbox.

Skype 帮助和学习 重要: 2025 年 12 月 20 日更新：我们将必需导出 Skype 数据的期限延长至 2026 年 6 月。 请通过 此处 的 Skype 导出门户提交下载数据的请求。

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Windows 上的 Microsoft Store 有数千个应用和游戏，其中许多应用和游戏可以免费下载和畅玩。

Find out what to do when you receive a “Call us overprotective” message when signing in to Xbox.com.