There you'll find a control that lets you turn potentially unwanted app blocking off, and select if you want to block apps, downloads, or both. We recommend that you leave this feature on, and that you enable both block apps and block downloads.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

To get access to a game trial, you need to have an active EA Play or a Game Pass Ultimate subscription. If you can't access the game trial, you might have an issue with your subscription.

If content you’re trying to purchase on Xbox is blocked, we can help you solve the issue.

Potentially unwanted applications (PUA) are a category of software that can cause your device to run slowly, display unexpected ads, or at worst, install other software which may be more harmful or annoying. PUA isn’t malware, but it is software that you often don’t need and probably don’t want.

Download the Gaming Services Repair Tool for PC using the link below. Choose your save destination and then go to that destination to open the file after the download is complete.

Smart App Control: Use this section to configure Smart App Control, which is a security feature designed to block apps that are potentially harmful, such as those that might slow down your PC, display unexpected ads, or offer unwanted software.

The Gaming Services Repair Tool can often resolve launch, install, update, or various other issues for both games and the Xbox app itself. You can use this tool from within the Xbox app or try the downloadable version.

There is currently no way to bypass Smart App Control protection for individual apps.

Report your in-game issues to Microsoft Casual Games. Options to improve gameplay, including high contrast mode, zoom, and game controls. How do I check for game updates? Keep your games updated to fix known issues and keep your game running smoothly. Learn more about getting a Premium subscription for an ad-free gaming experience.