If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

If the app is already open on the desktop, press and hold (or right click) the app's taskbar icon, and then select Pin to taskbar. Note: To remove a pinned app from the taskbar, right-click the app icon, then select Unpin from taskbar.

You can bulk-delete, move, and manage where you store your captures on your Xbox console. To do so, press the Xbox button , and then go to My games & apps > See all > Apps > Captures. From here, select Manage, and then choose the captures that you want to manage.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Back up by uploading to OneDrive. To bulk delete, move, or manage where you store your game clips or screenshots on your Xbox console, launch the Captures app: Press the Xbox button to open the guide. Go to My games & apps > See all > Apps > Captures. Set your filters to locate the captures you want to back up.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.