Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。

How to create or edit your Outlook signature for email messages. Include your signature, text, images, electronic business card, and logo.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Banks in the countries and regions of the European Economic Area are required to verify the identity of the person making an online purchase before the payment can be processed. This verification requires multi-factor authentication to help ensure your online purchases are secure and protected. Expand all

Check Xbox services, games, and apps for service outages or functionality issues.

Download Microsoft Authenticator Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password.