Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Note: If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account to login.partner.microsoftonline.cn . If you're using Microsoft 365 Germany, sign in with your work or school account to portal.office.de. Sign in with the account you associated with this version of Microsoft 365.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you. Start. I'm not getting my verification code.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

Choose the apps that will run when you start your device. Go to Start > Settings > Apps > Startup. Open Startup settings. For any app in the list, select the toggle to set it to On. If you want to change the advanced settings for that app, select the arrow and make changes as desired.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.