Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

You can play Fortnite for free through your web browser without needing an Xbox Game Pass Ultimate subscription. All you need to play is a Microsoft account with an Xbox profile, which is free, and a supported, Bluetooth-enabled controller if desired.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

Yes, Xbox Game Pass members need to link their Xbox and Ubisoft accounts, and then download Ubisoft Connect before they can play Ubisoft games with their Game Pass subscription. For more info on accessing Ubisoft games on PC Game Pass, visit: https://www.ubisoft.com/help/article/000100613.

Windows logo key + S. Opens Search. Windows logo key + E. Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release. Shift + Alt + Tab. Opens Task Switcher, moving backward with each press of Tab, switching to that window on release.