Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Make sure that the code you’re trying to redeem is supported by Xbox. Note Some codes can’t be redeemed if your Microsoft account is suspended or has a balance due. Review the details provided in the section “Help with an unknown digital code error” for more info.

Stay safe with a genuine Office license. After launching an Office app, you might receive a message that says Get genuine Office. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

Follow these steps to reset your Microsoft account password. There are a variety of capture settings you can change on your Windows 10/11 device so your video, audio, and screenshots are just the way you want them for gaming.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Add money to your family member's Microsoft account. Help family members shop responsibly by setting allowances in Microsoft accounts. Money added to a Microsoft account can be used to buy movies, games, in-app purchases and more. To enjoy this feature, follow the steps below.