There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

If you open a page written in a different language than your preferred languages in settings, Microsoft Edge will automatically prompt you to translate it. The Translate icon appears in the address bar when you go to a web page that’s written in a foreign language.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

These are common tricks of scammers. - If you suspect that an email message, or a message in Teams is a scam, the link. Look at the address that pops up when you hover over the link. Ask yourself if that address matches the link that was typed in the message.

You can use a voice typing language that's different than the one you've chosen for Windows. Here's how: Search for the language you'd like to install, then select. or install any optional language features you'd like to use. These features, including speech recognition, aren't required for voice typing to work.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.