If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

You can also use Quick Assist to give and receive remote assistance. Remote Assistance and Easy Connect let someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information. Follow these guidelines to browse the web securely in Microsoft Edge. Verify the connection icon in the address bar. Enable Microsoft Defender SmartScreen. Enable enhanced tracking prevention. Enable secure DNS.

Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.

Encrypt email messages. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016. When you need to protect the privacy of an email message, encrypt it. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text.

How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories.

File sharing over a network in Windows. Note: This article focuses on how to share files or folders over a Local Area Network (or LAN), such as connected computers within your home or workplace.