Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To sign into your Microsoft account with a passkey, follow these steps whenever you get a sign-in prompt. Choose Sign-in options, or Other ways to sign in. Select Face, Fingerprint, PIN, or security key. Select your passkey from the list available.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Xbox Game Pass Ultimate includes all Game Pass benefits, including hundreds of high-quality games on console, PC, and cloud. New games are added all the time, including new games on day one. Play with friends on the most advanced multiplayer network, get access to EA Play, Cloud gaming, Perks, and enjoy exclusive member deals and discounts.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

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To easily connect an accessory using the Xbox Accessories app: Power on your Xbox Series X|S. Press the Xbox button to open the guide. Go to Profile & system > Settings > Devices & connections > Controllers & headsets. When the Xbox Accessories app launches, scroll right and select Connect a device.

Manage your Microsoft 365 subscription or Office product. You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.