There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Signing in with a passkey is simple, fast, and helps protect you against phishing attacks. Passkeys are supported on desktop and mobile browsers (mobile app support is coming soon). You can use Windows Hello on Windows 10/11 devices to sign into your account with a passkey.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Following are examples of some common nested IF (AND ()), IF (OR ()) and IF (NOT ()) statements in Excel. The AND and OR functions can support up to 255 individual conditions, but it’s not good practice to use more than a few because complex, nested formulas can get very difficult to build, test and maintain.

You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided. Or, select Add phone number.

Try guided support. If you're having problems setting up your email in Outlook, we want to help. Choose an option below for more information. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.