To review app, game or subscription purchases, track orders, or view and print invoices, sign in to your order history page. Select a tab below for your account type.

Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn what to do if you see error 0x803F9006 when you start a game or app on your Xbox console.

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

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Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

For Android, you can get our beta app by joining our public Android Insiders group. For iOS, you'll first need to install TestFlight on your iOS device. You can find it here or in the App Store. Once TestFlight is installed, you can join from your device. You'll then be able to download and install our beta app via TestFlight.

The Xbox 360 Store and the Xbox 360 Marketplace were retired on July 29, 2024. Learn more about how this affects gaming on your Xbox 360 console.