Learn how to use the Microsoft Authenticator app as a two-step verification method for your work or school account. Follow the steps to scan a QR code, add your phone number, and get a verification code or a notification on your mobile device.

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.

Find self-help options or live chat with a Microsoft specialist for Microsoft 365, Office, Windows, Xbox, Surface, and more. Sign in to get the right help and support for your product.

Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.

If you see "Sorry, something's wrong with your Microsoft account" when signing in to Xbox, check the Xbox status, verify your security info, or reset your password. Learn how to update your security info and what to expect during the 30-day waiting period.

Learn how to view, change, or cancel your Xbox subscriptions on your console or online. Find out how to pay a past-due balance, turn on recurring billing, or get help with cancellations and refunds.

Learn how to find and use the POP, IMAP, and SMTP settings for your Outlook.com account. You can also enable or disable POP or IMAP access, troubleshoot connection errors, and get help from Microsoft support.

Learn how to recover your email address for your Microsoft account, which is linked to your Xbox gamertag. Follow the steps for different methods, such as using an Xbox console, xbox.com, or the Xbox Family Settings app.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

提示: 登录时，如果你希望下次直接进入你的邮箱，请在“保持登录?”提示中选择“是”（对于共享计算机，不建议这样做）。 或者，选中“不再显示此内容”框，然后选择“否”，以便每次都提示你输入密码。 如果无法登录，或者忘记了用户名或密码，请使用登录疑难解答。