Find out more about providing feedback and reporting issues to Xbox.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an orde

为了帮助你更好地了解我们的流程，我们提供了每种强制措施类型的详细信息以及这些措施对你的 Xbox 档案或设备的影响。

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

Learn how to protect your PC, identity, and data from tech support scams.

若要變更您用於服務訂單的電子郵件地址或退貨地址，您必須先取消訂單，然後重新提交訂單。 如果您已經在 Xbox 裝置中傳送出去，但發現需要將其運送到與訂單上列出之地址不同的地址，則請與託運業者聯繫。 如果您已經寄出控制器、電源或其他配件，或者已經為直接收取的物品付費，但發現 ...

了解如何註冊您的 Xbox 產品，以便您要求和追蹤維修服務、查看您的保固服務，以及購買延長保修計劃。 還有取消註冊和取消 ...

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Learn how to request a replacement for your Xbox controller and check its warranty status.