A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

在 Xbox 上进行购买时收到错误消息或错误代码？ 了解它们的含义。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

To review app, game or subscription purchases, track orders, or view and print invoices, sign in to your order history page. Select 'Personal account' or 'Work account' tab below for your account type.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.

订阅退款 你可以随时取消 Xbox 订阅。 关闭定期计费将停止订阅的未来扣费，并使你在订阅到期之前使用其权益。 你也可能有资格立即取消并获得退款；但不是所有订阅费用都能退款。 若要详细了解 Xbox 订阅的退款策略以及如何取消订阅，请转到： Xbox 订阅取消和退款 可在此处检查 Xbox 订阅的状态 ...