Get help with your Microsoft account - Microsoft Support
Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To:
Microsoft account dashboard
Using product keys with Office - Microsoft Support
If you bought Microsoft 365 through the Microsoft Store. If you bought Microsoft 365 through the Microsoft Store you can enter your product key there. Go to www.microsoftstore.com. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Microsoft 365.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
How to go passwordless with your Microsoft account
Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes. Note: We will start to offer sign-in approval notifications in the Outlook for Android app from January 2024.
Applies To:
Microsoft account dashboard
How your PC gaming account relates to your Microsoft Store account
The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.
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支付逾期金额以解锁你的订阅. 如果你有自动续订的订阅，当续订收费失败时，订阅会被锁定。. 如果发生这种情况，你将失去对订阅及其权益的访问权限。. 例如，如果未能支付 Xbox Game Pass Core 订阅的续订费用，你将被锁定，并且在线多人游戏将只适用于免费 ...
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对于印度客户：如何使用在线钱包付款？. 在线钱包是一种付款方式，你可以使用此付款方式快速方便地购买 Skype 点数和其他 Skype 产品，无需每次购买时提供你的财务信息。. 这是 Skype 点数和套餐的多种支付方法之一。. 若要使用在线钱包，则你的帐单地址必须 ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
Windows 11 and Secure Boot - Microsoft Support
From the next screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make changes. To change these settings, you will need to switch the PC boot mode from one enabled as “Legacy” BIOS (also known as “CSM” Mode) to UEFI/BIOS (Unified Extensible Firmware Interface). In some cases, there are options to enable ...
Account help
A collection of powerful productivity apps you can use anywhere. Organize your life, expand your creativity, and protect what’s important. Buy or try Microsoft 365. Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...