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Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Change the refresh rate on your monitor in Windows
Select Start > Settings > System > Display > Advanced display . Next to Choose a refresh rate , select the Dynamic option. ( Note: This option is only available on supported hardware. If you don’t see the Dynamic option, then your hardware doesn’t support DRR.) If you want to disable DRR and use a fixed refresh rate, you can select a ...
How your PC gaming account relates to your Microsoft Store account
The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符,则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时,请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片,或拍摄打印代码的收据 ...
桌面主题 - Microsoft 支持
获取主题. 若要获取主题,请展开以下类别之一,选择主题的链接,然后选择“ 打开 ”。. 这样会将主题保存在电脑中并应用于桌面。. 如果你愿意,还可以从 Microsoft Store 安装某些主题。. 从 Microsoft 获取免费的 Windows 主题,以个性化设置电脑的背景、颜色和 ...
在 Xbox 上观看购买的 Movies Anywhere 影片 | Xbox Support
请确保已将你的 Movies Anywhere 帐户与 Microsoft 帐户相关联:. MoviesAnywhere.com. 关联帐户后,在 Xbox 或 Windows 电脑上使用“电影和电视”应用时,你会在其他已购买和租赁的电影中看到所购买的 Movies Anywhere 影片。. 新购买的影片最多可能需要 24 小时才会出现在您的 ...
重置忘记的 Microsoft 帐户密码 - Microsoft 支持
Microsoft account Microsoft 帐户仪表板. 重要: 本文用于重置 忘记 的 Microsoft 帐户密码。. 如果要更改 已知 密码,请参阅 改为更改 Microsoft 帐户密码 。. 1.选择“忘记密码?. 如果“输入密码”窗口仍处于打开状态,请选择 “忘记密码?. 如果没有,请选择下面的“重 ...
Applies To: Microsoft account dashboard