About Windows Mixed Reality Link

We are thrilled to announce that the full capabilities of Windows 11 can be enjoyed on mixed reality headsets, starting with Meta Quest 3 and Quest 3S. Access to your local Windows PC from a Quest headset is seamless and it takes only seconds to connect to a private, high-quality, multiple-monitor workstation.

Setup

On your Windows 11 PC, install the Mixed Reality Link application from the Microsoft Store.

To learn more about how to connect your Meta Quest device to Mixed Reality Link, follow these directions from Meta.

Minimum Requirements

These are the minimum and recommended requirements for the Windows 11 PC running the Mixed Reality Link application:

Requirement
Windows version Windows version Windows 11 Version 22H2 or newer
PC hardware PC graphics Intel Integrated Graphics: Intel 8th generation Core processor with Intel UHD 620 graphics or newer (e.g., Core i5, i7, i9)
AMD Integrated Graphics: AMD Ryzen 3000 series with integrated graphics (APUs) or newer
AMD Graphics Card: AMD Radeon RX 5000 series or newer
NVIDIA Graphics Card: NVIDIA GeForce GTX 9xx series or newer
ARM: Snapdragon X series or newer
Bluetooth Bluetooth Low Energy (BLE) recommended
Networking Router/switch and PC LAN support Gigabit
Wi-Fi protocol 802.11ac (802.11axe recommended)
Wi-Fi spectrum 5Ghz (6Ghz recommended)
5Ghz channel width 20Mhz (80Mhz recommended)
Wi-Fi signal from Windows 75% (90% recommended)
Open inbound ports 8264 (TCP), 8265 (TCP), 8266 (UDP)

Known Issues

  • "There was an issue updating your display" error (ID: -2015.2 or -2100.2) when connecting. Users with NVIDIA RTX 50 Series GPUs may encounter this error when using NVIDIA display driver version 616.56 (Windows driver version 32.0.16.1656). To resolve the issue, update to NVIDIA display driver version 616.86 (32.0.16.1686) or later, then try connecting again. Download the hotfix driver from NVIDIA: GeForce Hotfix Display Driver version 616.86.

Frequently asked questions and issues

Here are some of the more common questions or problems about using Mixed Reality Link with your Meta Quest headset. Select any topic, and it will open to provide more information:

I cannot connect my Quest 3 to my Windows 11 PC

Please verify that your Quest 3 and Windows 11 PC are on the same network. If both the PC and Quest 3 are on Wi-Fi, make sure they are both connected to the same wireless network, or SSID.  If your PC is Ethernet-connected (wired), make sure that your Quest 3 Wi-Fi network is on the same subnet as your Ethernet-connected PC.

Also, when trying to reconnect after an initial connection, please ensure when you are trying to reconnect that your Windows 11 PC is unlocked and / or not asleep. For security reasons, a headset cannot connect to a locked PC.

I get an error “The connection was closed as a streaming connection could not be established.”

This usually happens when network communication between the PC and headset is blocked, often by firewall or proxy settings. Please refer to the network port requirements above.

If you are testing on a personal network, review your firewall or antivirus settings to ensure they are not blocking the connection.  If you are on a managed network (such as a corporate or school environment), contact your network administrator to confirm that the required connections are allowed.

My virtual display is highly pixelated.

Please verify that your signal strength is at least 75% and/or that neither your PC or Quest 3 are connected at 2.4GHz frequency; rather, you should be connected at the 5GHz or 6GHz frequencies. You can determine your Wi-Fi signal strength from your PC by opening a command prompt and entering netsh wlan show interfaces. From here, locate the value next to Signal., which should be higher than 75%. You can also check the entry next to Band to determine which wireless band you are on; if it says 2.4GHz, then you need to move to the 5GHz or 6GHz bands. If you are on a wired connection, disconnect the Ethernet cable, and then run the command above to get a representation of what your Quest 3 would be seeing for Wi-Fi.

When following the "Providing Feedback" directions below, I try to capture Windows App logs, but my PC doesn’t see the Quest 3 internal storage.

With your Quest 3 on your head, disconnect and reconnect the USB cable. Watch carefully for the toast that displays regarding USB connection. (The toast might not always show up, but keep plugging and unplugging your USB cable until you see it.) When you see it, quickly select it. At that point your PC should be able to see the Quest 3 internal storage. You will need to repeat this process every time you connect your Quest 3 to your PC via USB.

I moved my PC and Quest 3 to a different location and I can’t reconnect.

On some networks your Quest may not be able to find your PC that you previously paired on a different network. If this happens, select Add Computer and establish a new connection.

I can’t do an initial connection or connect from an existing connection.

Please press Alt+Shift+W on your PC's keyboard to launch Mixed Reality Link and validate if the QR code appears. If you are still unable to establish a connection between the Quest 3 and the Windows 11 PC, please follow the filing feedback section below.

I get an error when trying to reconnect or do an initial connection. (i.e. error -3001, -5001, -7001).

Please try reconnecting or setting up the initial connection again. If you still are getting the above errors, please follow the filing feedback section below. 

My Bluetooth keyboard and/or mouse lags.

Turn off your mouse and keyboard, then turn them on again. See My virtual display is highly pixelated to check your network setup for lag issues.

Providing feedback

If you have tried all of the above and/or encounter other issues, please help us by logging feedback or participating on the Microsoft Tech Community for "mixed reality link". 

Sending feedback from your Windows PC

If you want to send feedback through your Windows PC, you'll do it in three steps: capturing video of what you are seeing through your Meta Quest headset, capturing the logs from the Meta Quest Windows App, and then submitting them through the Feedback Hub app on Windows:

Step 1: Capture video of what you are seeing through your headset (optional)

  1. Launch the Camera application.
  2. Select the Record Video button. A red dot will appear in your vision to indicate recording has started.
  3. Capture what you are seeing that you want to provide feedback for. Audio will be captured as well, so feel free to tell us what you are seeing also.
  4. When you are done recording, go back to the Camera application and select the button again (it now reads Recording) to stop the recording. The red dot will disappear.
  5. Shortly after stopping the video recording you will see a notification indicating that the video has been saved to your Quest 3. You also may see the video appear in Recents.
  6. Connect a USB-C cable to the side of your Quest 3.  If you have a battery pack, you will need to disconnect that USB-C connector. Connect that cable to your PC.
  7. You should see a notification appear on your screen stating USB Connected. You will need to select that notification in order for the Windows 11 PC to see your Quest 3 internal storage. You might need to repeat Step 6 if you do not select the notification in time.
  8. On the PC, open File Explorer, then scroll down the left pane and select This PC. Under Devices and drives, double-click (or long-press) your Quest 3 device, then navigate to your Internal shared storage\Oculus\VideoShots folder.
  9. Locate the video that you just recorded. Copy and paste that video to a folder on your Windows 11 PC.

Step 2: Capture logs from the Windows App (Only needed if you are having issues connecting your headset to your PC)

This will collect logs from the Windows App that we need to understand what issues might be occurring on the headset.

  1. Launch the Windows App on your headset.
  2. Select the menu icon in the upper-left corner of the Windows App and you'll see a menu on the left side. Select Troubleshoot.
  3. Select Export logs to Documents folder.
  4. Connect a USB-C cable to the side of your headset. If you have a battery pack, you will need to disconnect that USB-C connector. Connect that cable to your PC.
  5. You should see a notification appear on your headset stating USB Connected. You will need to select that notification in order for the Windows 11 PC to see your Quest 3 internal storage. You might need to repeat Step 4 if you do not select the notification in time.
  6. On the PC, open File Explorer, then scroll down the left pane and select This PC. Under Devices and drives, double-click (or long-press) your Quest 3 device, then navigate to your Internal shared storage \Documents\WindowsAppLogs folder.
  7. Copy all of the log files to a folder on your Windows 11 PC. (If you did Step 1 above, you probably want to do this in the same folder you saved the video to)
  8. In the folder you copied the files to, right-click (or long-press), then select NewCompressed (zipped) Folder. Give it an appropriate name if you like, then move all of the log files into that folder.

Step 3: File the feedback with the Feedback Hub

This is the tool that you will use to file feedback to Microsoft. Here's what to do:

  1. Open Feedback Hub on your Windows PC by selecting the button below. If your browser warns you that the link is trying to open Feedback Hub, select Open

  2. In Feedback Hub, select Report a problem

  3. Describe your issue in the applicable fields.

  4. Under Select a category, choose Mixed Reality Link

  5. If you saved a video recording or log files above, please attach them using Attach file.

  6. If you can recreate the issue, select Record steps, then Start recording. Let it record until you are able to reproduce the issue, and after the issue occurs, continue recording for five seconds before selecting Stop recording.

  7. Finally, select the Submit button to send your feedback.