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Work or school accounts

Add your personal Microsoft accounts, such as for Outlook.com and Xbox LIVE accounts, to the Microsoft Authenticator app for both the standard two-factor verification process and passwordless phone sign-in.

  • Standard two-factor verification method: Type your username and password into the device you're signing in to, and then choose whether the Microsoft Authenticator app sends a notification or if you'd prefer to copy the associated verification code from the Accounts screen of the Microsoft Authenticator app.

  • Passwordless sign-in method: Type your username into the device you're signing in to using your personal Microsoft account, and then use your mobile device to verify that it's you using your fingerprint, face, or PIN. For this method, you don't need to enter your password.

Important: Before you can add your account, you have to download and install the Microsoft Authenticator app. If you haven't done that yet, follow the steps in the Download and install the app article.

You can add your personal Microsoft account by first turning on two-factor verification, and then by adding the account to the app. You don't have to turn on two-factor verification to only use passwordless phone sign-in for your account, but we strongly recommend that you turn on two-factor verification for additional account security.

Turn on two-factor verification

  1. On your computer, go to your Security basics page and sign in using your personal Microsoft account. For example, alain@outlook.com.

  2. At the bottom of the page, select more security options.

    Security basics page with the "more security options" link highlighted

  3. Go to the Two-step verification section and choose to turn the feature On. You can also turn it off if you no longer want to use it with your personal account.

Add your Microsoft account to the app

  1. Open the Microsoft Authenticator app on your mobile device.

  2. On Android, select Add account from the Customize and Control icon in the upper right.

    Android account selection pages

    On iOS, select the plus icon in the upper right.

    iOS version of the account selection experience

  3. In the Add account page, choose Personal account.

  4. Select Sign in with Microsoft to add your account. A QR code can be used when available, but you can always add your account by signing in with your username and password.

  5. Sign in to your personal account, using the appropriate email address (such as alain@outlook.com), and then select Next.

    Note: If you don't have a personal Microsoft account, you can create one.

  6. Enter your password, and then select Sign in. Your personal account is added to the Microsoft Authenticator app.

Next steps

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