Back up your accounts in Microsoft Authenticator

• Microsoft personal accounts​​​​​​​

• Work or school accounts

• 3rd party accounts, such as Amazon, Facebook or Gmail.

Microsoft personal accounts​​​​​​​

• If the account only uses a one-time password code which refreshes every 30 seconds. The password codes will available once restored.

• If the account also provides passwordless sign-in, then only the account name is backed up. When you restore, you will need to sign in again.

Work or school accounts

• Only the account name is backed up. When you restore, you will need to sign in again.

3rd party accounts, such as Amazon, Facebook or Gmail.

• These accounts use a one-time password code which refreshes every 30 seconds. The password codes will available once restored.

If you want to delete a backup, or if you signed in with the wrong backup account, follow these steps:

1. On your mobile device, open Authenticator , and select  then Settings.

2. Under Backup, turn off the  Cloud Backup toggle and select OK to delete the backup.

3. If you want to make a fresh backup, turn the  Cloud Backup toggle on again, and select Continue or Change account to sign in to the correct backup account.

If you see the message "Something went wrong" when trying to back up your one-time password accounts, it's because you are not signed in.

1. On your mobile device, open Authenticator , and select  then Settings.

2. Under Backup, turn on the ​​​​​​​ Cloud Backup toggle and select Continue or Change account to sign in create a backup.

Autofill in Microsoft Authenticator has been a way to securely store passwords. 

Microsoft is streamlining autofill so you can use saved passwords easily across devices. As part of these updates, autofill in Microsoft Authenticator will be discontinued from July 2025.

Authenticator will continue to support passkeys.

Learn more about the changes.