Prevent unauthorized purchases from Microsoft Store using Xbox One

To help prevent unauthorized purchases from your console, you can set it to ask for the password every time you buy something. You can also use a PC or mobile device with Windows 10 to require a password for purchases.

To require a password for purchases using Xbox One:

  1. Press the Xbox button on the controller to open the guide, then select System Settings Account > Sign-in, security & passkey. To help protect your account, you may be asked to enter your password.

  2. Select Change my sign-in & security preferences.

  3. Scroll right and select Customize.

  4. Scroll right and select Ask for my passkey to make purchases.

  5. Select Passkey required.

Need help with billing, refunds, or account security? Here's where you can learn more:

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