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Microsoft Store and billing help

If you have a payment method for your Microsoft account that you're no longer using, or that has expired, you can remove it.

Remove a payment method online

  1. Sign in to the Payment options page with your Microsoft account. If you can't sign in, try troubleshooting issues with your Microsoft account.

  2. Find the payment method you want to remove, and then select Remove.

  3. Confirm that you want to remove your payment method, and then select Remove.

Remove a payment method on an Xbox One console

  1. Sign in to your Xbox One console with your Microsoft account. If you can't sign in, try troubleshooting issues with your Microsoft account.

  2. Press the Xbox  button on your controller to open the guide.

  3. Select System Settings  > AccountPayment & billing.

  4. On the Payment options screen, scroll right to the payment option you want to remove, and then select Remove.

  5. Confirm that you want to remove your payment method, and then select Yes, Remove.

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