Make sure your family is set up to share their location with each other. In the Microsoft Family Safety app, each person manages their own settings for location sharing, so it’s best to set these up together. On family.microsoft.com, adults set up child accounts so adults can find kids on a map.
Find your family on a map
Family Safety
Setting up location sharing is a two-step process.
Step 1: Make sure device permissions are allowed. Each device will be slightly different based on the make and model. Look for these device-level settings under general location and battery settings, or in your device settings under the Family Safety app.
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Android devices:
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Google Location Accuracy is On
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Battery optimization is Off
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Location access is Allowed
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iPhone:
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Location access is Always allowed
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Step 2: In the Family Safety app, turn on location sharing.
Each family member can choose to share their location with the Family Safety Share your location setting. If an organizer wants to help someone share their location, they’ll need access to the family member’s device.
family.microsoft.com
Find your child on a map
See your child's location on a map when your child uses a Windows 10 phone or runs Microsoft Launcher version 4.10 or higher on their Android device.
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Sign in to your adult account on account.microsoft.com/family.
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Find your child's name, then select More options > Find [your child's name] on a map.
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Under See my child's location on a map, turn the switch On.
Troubleshooting tips
If you aren't able to find your child's location on a map, try the following:
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Make sure you turned location settings on for your child.
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See the family.microsoft.com section above.
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Check the location setting on the device.
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Make sure your child’s device has location turned on. The location setting on the device may have varying degrees of location accuracy, so make sure to choose the setting with the highest accuracy. For example, some will have a battery-saving location setting that uses Wi-Fi networks to find your location, which isn’t as accurate as GPS.
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Make sure Microsoft Launcher has permissions.
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Note: For Android devices only. If Microsoft Launcher doesn’t have permission to access location, you’ll see a banner notification at the top of your child’s device saying Launcher needs permission for certain features to work. Tap the notification and follow the instructions.
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If you don’t see a notification banner, swipe left from the home screen, and look for your child’s profile at the top of the feed. You’ll see a message if your child needs to turn the permission on. Tap on the message and follow the steps on the screen.
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